Our goal is to ship your complete order as quickly as possible. We ask that you allow 1 to 14 business days for the production of certain items, however, most items will ship much faster. Please be mindful of peak shopping seasons and sale events that could also impact processing times. We will keep you updated as to the status of your order throughout the entire fulfillment process.
If you need to receive your purchase by a specific date for a special occasion or an event, please contact us to ensure you choose the correct shipping method and to check for products that are immediately available.
We ship via Yanwen, UPS, and USPS (FedEx for International deliveries). Transit times following the production process can range from 1-14 business days depending on your proximity to our distribution warehouse and the level of service selected at checkout.
We provide tracking numbers for every order that we send out. While we will do our best to help, we are not responsible for carrier/delivery issues. If your tracking number indicates that your order has been delivered and you cannot locate your package in your mailbox, please contact your local post office or carrier center with your tracking number for all inquiries on missing deliveries. We assure you, your order is in the package when we send it.
In order to be able to offer you the best prices and free shipping (where stated), our warehouses are located all over the world.